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Which factors make for entrepreneurial success or failure in Africa's
microbusinesses? Who do you ask and where do you go for answers? The
authors of Success and Failures went into African cities to observe
and interview microbusiness owners. They talked to real people enmeshed
in the daily grind of survival, impregnated with the uncertainty of
success and failure in a precarious business environment. Altogether
five studies were conducted in Zambia, Uganda, South Africa, and Zimbabwe. The studies focused on two broad sets of factors that influence microbusiness
success: psychological and socio-demographic factors. Psychological
factors include entrepreneurial orientation, personal initiatives, innovativeness,
proactiveness, planning strategies, and motivation of employees. Some
of the socio-demographic factors include the age of the business, unemployment
as the reason for start-up, employment of family members, and education.
By investigating both of these aspects, the authors show that psychological
variables are the better predictors of microbusiness performance. Frese
and his collaborators challenge many stereotypes about microbusiness
owners in Africa. For instance, they discovered that employing family
members does not necessarily decrease success. The authors advise policy
makers and researchers alike to pay more attention to psychological
factors than the typical socio-demographic factors that have usually
received more attention from governments, donors, and researchers. The psychological factors identified in this book really amount to
plain old management. This reveals a basic and commonly made observation:
microenterprise owners in Africa need management skills. The authors
are simply saying that owners who have applied some management principles
(planning, goal setting, employee motivation, competitive analysis,
etc.,) are more likely to succeed than their counterparts who have not
recognized that management works. The researchers examine how thoughts,
ideas, and attitudes regulate and control management actions. Their
investigations reveal that psychological strategies (i.e., management
techniques) are used when they are compatible with the personality characteristics
of the owner and environmental constraints (resources and restrictions). From this finding the authors argue that it is possible to find people
with the "right" personality who are likely to succeed in
entrepreneurial ventures. They advocate that training, selection, and
support systems ought to be put in place to ensure that persons with
the identified psychological factors are nurtured to success from adolesence.
There are serious problems with this view. Advising African states to
go beyond setting up proper economic and legal frameworks to selecting
the "right" persons to succeed seems very unpalatable. Second,
administering a test to ferret out who will succeed or fail is not in
the spirit of competitive capitalism. This idea admittedly comes from
the failed policies of communism. The authors state that "Many
countries, particularly the early socialist ones (even poor ones), have
used an early selection approach of high potentials in the areas of
sports and music. Thus, often four-or-five-year-old children were selected
in competitions and offered unique training opportunities in special
schools. We think a similar model can be used in the areas of entrepreneurship"
(p. 187). It is important to identify teenagers with high potentials
in entrepreneurship, but this should be left to parents and the market.
Government and public institutions should not use taxpayer money to
give privileged access to resources and skills. There is yet another problem with the advice offered here. These scholars
unfortunately "psychologise" the whole development process
in Africa. No doubt it is important to understand the actions and motivations
of entrepreneurs, but it is more important to understand the historicity,
institutional framework, and dynamics of social forces in Africa. To
sever entrepreneurs from the specificities of Africa's colonial and
postcolonial experience places undue weight on psychological matters
instead of the concrete socio-political conditions that have primarily
fueled development efforts. At this point, what is needed in Africa is a balanced approach to tackling
the recalcitrant problem of underdevelopment, not another scholarly
perspective or tantalizing tool. Psychology can help us formulate policies
for the ubiquitous informal sector, but it is wrong to over-emphasize
this in defiance of the logic and dynamics of social forces. Nimi Wariboko |